AI Customer Service Implementation
AI customer support, implemented against a risk classification.
ConvoAssist Launch is a fixed-scope implementation: I assess your support operation, choose or work with your platform, configure the AI around your business, test realistic customer conversations and launch.
£7,500 one-time Launch · £1,950/month Management · 12-month term, break clause each quarter
Scope
What I help with
- Support operation discovery
- AI opportunity assessment
- Platform assessment and recommendation
- Knowledge and FAQ configuration
- AI instructions, tone and guardrails
- Support workflows
- Escalation rules and human handoff
- Testing, QA and launch
A defined outcome
You buy a launched, tested AI customer-service operation with a fixed scope.
Knowledge that holds up
Structured, deduplicated content your AI can actually answer from, not a dump of old articles.
Sensible hand-offs
Escalation rules agreed with your team before launch and tuned after it.
Continuity after launch
The same person who implements it owns its performance every month.
Platform compatibility and available capabilities vary by implementation and plan. ConvoAssist is an independent service and is not affiliated with, partnered with or endorsed by these platform providers. Platform licence and per-resolution fees are billed directly by the provider.
Pricing
One scope. One price.
ConvoAssist Launch
£7,500
One-time. Typical timeline 5–7 weeks.
ConvoAssist Management
£1,950/month
12-month term with a break clause at each quarter. First 30 days of Management included in Launch.
Related
Other ConvoAssist services
FAQ
AI customer service implementation questions
AI customer support your compliance team can sign off, and keep signing off.
If you want your AI customer service built properly the first time, book half an hour and we'll scope it together.
Rob DarrenFounder, ConvoAssist